1. When you go to order, the first thing the cashier will say is:
「irashaimase! Ten-nai de omeshiagari desu ka?」
"Welcome!! Is this going to be for here?"
If yes, say: はい hai
If no, say: いいえ iie
2. Show coupons if you have any
Coupons can be found either on app, twitter, or paper coupons. For app and twitter coupons, say the number on the coupon or just show it to the cashier.
The coupons on app looks like this
If you have Japanese iTunes account, here's the link that can get you to download an app: https://itunes.apple.com/jp/app/%E3%83%9E%E3%82%AF%E3%83%89%E3%83%8A%E3%83%AB%E3%83%89-mcdonalds-japan/id413618155?l=en&mt=8
I recommend that you get an app because there's new coupons every week.
This is what coupons from twitter looks like:
You can follow McDonald's Japan from here: https://mobile.twitter.com/mcdonaldsjapan
McDonald's don't give out much coupons on twitter but it's good to check it out!!
Paper coupons can be found when you purchased food at McDonald's.
3. Start ordering what you want! And if you want a special order(like no onions or more pickles) it's best to say it right after you say your order!
1) for those that just want to grab some snacks
2) for drinks
4) Burgers(both sandwich and combo)
5) Happy meal
6) How to order special order
1) Here are some of the cheap menus on McDonald's, which is called おてごろメニュー
The price are written below the name of each item.
Menu on the left side:
Chicken cheese burger(Chikichee)
*Shakachiki with red pepper flavored seasoning
Menu on the right side:
Egg Cheese burger(Eggchi)
S size French fries(in Japanese, it's called potato)
*Shakachiki with cheddar cheese seasoning
Hot apple pie
Here are the little bit pricy food
Menu on the left side:
*Chicken McNuggets 5 pieces(choose BBQ and/or mustard sauce)
*Side salad(can choose goma (sesame)or Tamanegi (onion) dressing)
Menu on the right side:
*Chicken McNuggets 15 pieces(choose 3 BBQ or mustard sauce or combination of both)
If you order the ones with *, they'd use the this phrase to ask you which flavor you want:
「_______(menu)wa _____ (flavor #1) to______(flavor #2) ga gozaimasuga」
"For ____, there's _____ or _____. Which ones would you like?"
And of course, you'd say the ones you want.
2) Here are the list of drinks that McDonald's offer:
Coca Cola Zero
Qoo(it's white grape juice)
*Hot tea (lemon or milk or straight)
Minute Maid Orange juice
*Ice cafe latte
Ice caramel latte
Ice cafe mocha
For the ones with *, they will ask you for sugar for hot drinks and syrup for cold drinks. For the ones with **, they will ask you for sugar or syrup and milk. This is the phrase that they'll use:
「Milk ka satou/syrup wa ikagadesuka?」
"Would you like milk and sugar/syrup for your drink?"
「Milk to satou/syrup ohitotsuzutsu de yoroshiidesuka?」
"Is it ok if we give you one of each?"
They will give you as many as you like.(usually 3 each for maximum)
For one, it's:
Two: 二つ(ふたつ) futatsu
Three: 三つ(みっつ) Mitsu
3) Here are the menus for dessert.
Cream soda(Melon soda float)
Hot apple pie
I recommend that you get Cream soda because I believe it's only in Japan and many restaurants do serve cream soda but it's usually really expensive!!(usually about 500~700 yen)
Soft Twist(can be served with cup if asked)
4) It can be little confusing for burgers because there are sandwich(just burgers) and combo(if you pay extra 300 yen, it'll come with a side and a drink). Here are the menus for burgers.
Tsukimi burger(limited edition)
Mangetsu cheese Tsukimi
Gran bacon cheese
Double cheese burger
Teriyaki mac burger
Ebi filet-o (shrimp filet-o)
Egg cheese burger
Bacon lettuce burger
Chicken cheese burger
When you just want to order a burger, this what you will say:
「________no tanpin wo kudasai」
"May I get_____ for sandwich?"
For combo, this is what you'll say:
「________no set wo kudasai」
"May I get________for combo?"
Then they'll either say:
「side wa potato de yoroshiidesuka? 」
"Would you like to have French fries for your side?"
「Kochirakara side to drink wo oerabi kudasai」
"Please select side and drink from here(pointing to the side and drink section of menu)."
This is what you can choose for side:
Menu translation and sauce(for nuggets) dressing for side salad is on 1)
For ①、if you say "hai" (yes)
They'll select medium size french fries. You can also select small size French fries for -50 yen and large size French fries for +50 yen. When you want one of these size for French fries, this is what you'll need to say:
「potato____size de onegai shimasu」
For ②、you just have to say the side you want, or you can point at the menu.
Then choose the drink you want:
Menu translation is on 2)
This tells you that if you pay extra, you can either get larger size or certain drinks.
+20 yen to change to larger size
Size cannot be changed for Lipton, Apple juice, and milk.
+30 yen for Mcfiz. (It's a flavored sprite) limited edition drinks
+40 yen for cafe mocha or caramel latte small size
+60 yen for cafe mocha or caramel latte medium size, mcfloat, or cream soda
+90 yen for limited edition mcfloat.
6) Do you hate onions that you really can't stand it? Or do you love pickles so much that you want to eat alot ? Many people knows that you can always say no sauce, no onions, etc but did you know that you can also say more pickles, sauce? And it's free!! :D Or you can say little bit of onions, sauce, etc!!
And also, you can also say no ice for your drink and no salt or more salt on French fries!!
The Japanese word for no topping is 抜き(ぬき) nuki. So if you don't like onions, you'd say オニオン(おにおん)抜き.
For little toppings, it's ________少なめ(すくなめ) sukuname
For more, it's________ 多め(おおめ) ome
you can say the name of the toppings in English!! So onion, pickles, lettuce, sauce, mustard, ketchup.... etc.
4. Time to pay!
After you finish saying your order, the cashier will say:
「hoka ni gochumon gozaimasenka?」
If no, then they'll say the price and ask you if you have either D point card or Rakuten point card.
「D point card ka rakuten point card omochi desuka?」
Both of them are point card and you can earn a point for every 100 yen you spent. You can use these points as money. These point cards can be used at other stores as well.
It can be payed with one of these:
These are called 電車マネー(denshi money) which means electric bill. You charge money into these card so you don't have to carry around cash. The first row, you can earn points which can be used as cash. The 2nd row can be used as transportation as well. Unfortunately, most McDonald's in Japan don't accept debit or credit card... Make sure you let the cashier know when you're paying with these cards.
The cashier will give you a receipt with number on it, and when the food is ready, they'll call you that number. Don't worry if you don't know the numbers in Japanese. Most McDonalds have monitor that shows the number that just got called so just make sure to check it!
I hope this can be helpful and GOOD LUCK!! :)