Upon entering the hotel, the front desk is to the left. The lobby is large with high ceilings. The lobby does look a little tired and outdated though.
Check-in was quick and efficient.Upon entering the room, the bathroom was located on the left. There was a single sink with plenty of counter space.There was the typical Japanese toilet.
There was a shower/tub combo with a hand held shower.
There were Pharmacopia bath products.
Upon exiting the bathroom, there was a small space for luggage.
The desk was located to the left. The desk was on the smaller side but functional.
There was a letter outlining the Regency Club hours.
Behind the desk was the sitting area.
Beyond the sitting area was the “bedroom”. There was a dresser/TV.
The king bed was on the firm side, but not uncomfortably so. There was a dresser on each side of the bed. Unfortunately, there were no outlets next to the bed.
Next to the bed was another chair with ottoman.My room had a view of Yoyogi Park.
The Regency Club was on the smaller side.
There was a small cooler with drinks, a self-serve drink station, cookies, nuts, dried fruit, arare, pickled vegetables and cheese.
I didn’t spend much time in the lounge during my stay. I also did not eat breakfast in the lounge, as I wanted to go out and explore Tokyo rather than eat a mundane meal in all likelihood.
Service was fine throughout my stay. I wasn’t in the hotel much but all employees I encountered were friendly. The hotel is showing its age, and is in need of a renovation. The hotel is centrally located. There’s a decision to be made in the Hyatt market in Tokyo. The Grand Hyatt is a much nicer property, but appears to have more limited treatment options. The Hyatt Regency needs a makeover, but has better transportation options from what I’ve seen.